Zebex Z-2060 series User's Guide Page 66
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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For information on enabling security and setting up users and roles, refer to the POS Administrator in-product Help.
Customer Loyalty tab
The Customer Loyalty tab is only available in POS Enterprise and POS Professional.
Use the Customer Loyalty tab to activate and set up a customer loyalty program, including the following
information:
Dollar to points ratio•
Redemption ratio•
Loyalty point start•
Maximum points limit•
- Point of Sale 2013 1
- User Guide 1
- Contents 3
- Getting Started 19 4
- Processing end of day 205 10
- Getting support 219 10
- Contacting Reckon 238 11
- Australia 238 11
- New Zealand 239 11
- Welcome to Point of Sale 13
- Installing Point of Sale 2 13
- Quick overview 2 13
- Getting help with POS 3 13
- Installing Point of Sale 14
- Quick overview 14
- Getting help with POS 15
- In-product Help 16
- This user guide 16
- To indicate... We use 17
- About Point of Sale 19
- Overview 20
- About POS Professional 21
- About POS Enterprise 21
- The POS system 22
- The POS store 27
- Setting up POS 28
- Getting Started 31
- Accounts inventory 32
- Subtotal item 34
- Group item 34
- Discount item 34
- Payment item 34
- Product Number 35
- Product Barcode 35
- Price Level 2 36
- Price Level 3 36
- Item Prompt 36
- Stocktake 38
- Edit a value or quantity.3 40
- Accounts customers 41
- Price Level 42
- Percentage 43
- Barcode 43
- Password 46
- About POS Administrator 38 49
- POS Administrator options 39 49
- About POS Administrator 50
- POS Administrator options 51
- General tab 52
- Lists tab 55
- Transactions tab 57
- Rounding tab 59
- Currency tab 60
- Scanning tab 60
- Layby tab 62
- EOD (End of Day) tab 63
- Security tab 65
- Customer Loyalty tab 66
- Viewing the Products list 79
- Changing prices 80
- Managing promotions 80
- Creating labels 81
- Managing laybys 82
- Viewing the Customers list 84
- Checking your licence key 85
- Backing up your data 87
- Restoring your data 88
- Deleting a terminal 89
- Validate your RPOS database 90
- Log o /Switch user 91
- About POS Terminal 82 93
- POS Terminal options 84 93
- About POS Terminal 94
- The user display 95
- The transaction display 95
- POS Terminal options 96
- Display tab 99
- Lists tab 100
- Keyboard tab 102
- Scanner tab 105
- Customer Display tab 107
- Receipt printer tab 108
- Kitchen printer tab 110
- Invoice printer tab 112
- Cash drawer tab 114
- EFTPOS tab 116
- Card reader tab 118
- Scale tab 119
- Report printer tab 120
- Pump tab 121
- Table Manager tab 123
- Appointment Manager tab 124
- Working with POS Terminal 127
- POS Terminal functions 116 127
- POS Terminal transactions 124 127
- POS Terminal functions 128
- Function key Description 129
- POS Terminal transactions 136
- Basic transactions 137
- Tendering transactions 145
- Converting currency 149
- Working with vouchers 150
- Holding a transaction 151
- Correcting a transaction 153
- Applying discounts 156
- Applying surcharges 159
- Working with laybys 160
- Refunding the layby items 162
- Refunding the layby payments 162
- POS Terminal 165
- Accounts 166
- Managing your cash 167
- Browsing the Internet 169
- Working with Table Manager 171
- About Table Manager 172
- Enabling Table Manager 173
- All about areas 178
- Using Table Manager 186
- Switching areas 188
- Changing the table status 188
- Indicators on tables 189
- Making reservations 190
- Reservation Alerts 191
- About Appointment Manager 196
- Enabling Appointments 198
- Using Appointment Manager 203
- Button Description 205
- Making appointments 207
- Wait listing appointments 208
- Enabling Reckon SMS 211
- Dealing with Missed Messages 214
- Viewing the SMS Message Log 214
- Opting out of receiving SMS 215
- Processing end of day 217
- End of day procedure 206 217
- End of day procedure 218
- Option Description 221
- Click 9. Next 222
- Click 14. Next 226
- Information window opens 226
- EFT terminal 227
- Click 16. Next 228
- Click 17. Next 229
- Getting support 231
- Troubleshooting 220 231
- Supported POS devices 222 231
- Contacting Reckon 238 231
- Troubleshooting 232
- The scanner isn’t working 233
- Supported POS devices 234
- Cash drawers 235
- Customer display 238
- Standard keyboards 239
- Magnetic card reader 240
- POS keyboards 244
- Receipt printers 245
- Contacting Reckon 250
- New Zealand 251
- End User Licence Agreement 253
- 1. LICENCE 256
- 5. TECHNICAL SUPPORT 259
- 6. ONLINE SERVICES 260
- 7. LIMITED WARRANTY 260
- 8. LIABILITY 262
- 10. SUBSCRIPTION TERMS 264
- 11. TRIAL LICENCE 265
- 12. GENERAL 266
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