Zebex Z-2060 series User's Guide Page 90
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- Table of contents
- TROUBLESHOOTING
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Deleting a terminal will permanently remove all information about the terminal.
For instructions on how to delete a terminal, refer to the POS Administrator in-product Help.
Validate your RPOS database
This Validate function is only available in POS Enterprise.
If you want to check your RPOS database, you can use the Validate function. When you use this function you
have the option to include DBCC (Database Consistency Checker) validation. When you select the Include DBCC
Validation, it checks the logical and physical consistency of the database structure.
The results of the validation are shown in a new window, under Summary, the number of di erences should be zero.
If performing DBCC validation, there should be no DBCC error messages. If there are any di erences, please contact
Reckon Support.
For details on performing a validation on your RPOS database, refer to the POS Administrator in-product Help.
- Point of Sale 2013 1
- User Guide 1
- Contents 3
- Getting Started 19 4
- Processing end of day 205 10
- Getting support 219 10
- Contacting Reckon 238 11
- Australia 238 11
- New Zealand 239 11
- Welcome to Point of Sale 13
- Installing Point of Sale 2 13
- Quick overview 2 13
- Getting help with POS 3 13
- Installing Point of Sale 14
- Quick overview 14
- Getting help with POS 15
- In-product Help 16
- This user guide 16
- To indicate... We use 17
- About Point of Sale 19
- Overview 20
- About POS Professional 21
- About POS Enterprise 21
- The POS system 22
- The POS store 27
- Setting up POS 28
- Getting Started 31
- Accounts inventory 32
- Subtotal item 34
- Group item 34
- Discount item 34
- Payment item 34
- Product Number 35
- Product Barcode 35
- Price Level 2 36
- Price Level 3 36
- Item Prompt 36
- Stocktake 38
- Edit a value or quantity.3 40
- Accounts customers 41
- Price Level 42
- Percentage 43
- Barcode 43
- Password 46
- About POS Administrator 38 49
- POS Administrator options 39 49
- About POS Administrator 50
- POS Administrator options 51
- General tab 52
- Lists tab 55
- Transactions tab 57
- Rounding tab 59
- Currency tab 60
- Scanning tab 60
- Layby tab 62
- EOD (End of Day) tab 63
- Security tab 65
- Customer Loyalty tab 66
- Viewing the Products list 79
- Changing prices 80
- Managing promotions 80
- Creating labels 81
- Managing laybys 82
- Viewing the Customers list 84
- Checking your licence key 85
- Backing up your data 87
- Restoring your data 88
- Deleting a terminal 89
- Validate your RPOS database 90
- Log o /Switch user 91
- About POS Terminal 82 93
- POS Terminal options 84 93
- About POS Terminal 94
- The user display 95
- The transaction display 95
- POS Terminal options 96
- Display tab 99
- Lists tab 100
- Keyboard tab 102
- Scanner tab 105
- Customer Display tab 107
- Receipt printer tab 108
- Kitchen printer tab 110
- Invoice printer tab 112
- Cash drawer tab 114
- EFTPOS tab 116
- Card reader tab 118
- Scale tab 119
- Report printer tab 120
- Pump tab 121
- Table Manager tab 123
- Appointment Manager tab 124
- Working with POS Terminal 127
- POS Terminal functions 116 127
- POS Terminal transactions 124 127
- POS Terminal functions 128
- Function key Description 129
- POS Terminal transactions 136
- Basic transactions 137
- Tendering transactions 145
- Converting currency 149
- Working with vouchers 150
- Holding a transaction 151
- Correcting a transaction 153
- Applying discounts 156
- Applying surcharges 159
- Working with laybys 160
- Refunding the layby items 162
- Refunding the layby payments 162
- POS Terminal 165
- Accounts 166
- Managing your cash 167
- Browsing the Internet 169
- Working with Table Manager 171
- About Table Manager 172
- Enabling Table Manager 173
- All about areas 178
- Using Table Manager 186
- Switching areas 188
- Changing the table status 188
- Indicators on tables 189
- Making reservations 190
- Reservation Alerts 191
- About Appointment Manager 196
- Enabling Appointments 198
- Using Appointment Manager 203
- Button Description 205
- Making appointments 207
- Wait listing appointments 208
- Enabling Reckon SMS 211
- Dealing with Missed Messages 214
- Viewing the SMS Message Log 214
- Opting out of receiving SMS 215
- Processing end of day 217
- End of day procedure 206 217
- End of day procedure 218
- Option Description 221
- Click 9. Next 222
- Click 14. Next 226
- Information window opens 226
- EFT terminal 227
- Click 16. Next 228
- Click 17. Next 229
- Getting support 231
- Troubleshooting 220 231
- Supported POS devices 222 231
- Contacting Reckon 238 231
- Troubleshooting 232
- The scanner isn’t working 233
- Supported POS devices 234
- Cash drawers 235
- Customer display 238
- Standard keyboards 239
- Magnetic card reader 240
- POS keyboards 244
- Receipt printers 245
- Contacting Reckon 250
- New Zealand 251
- End User Licence Agreement 253
- 1. LICENCE 256
- 5. TECHNICAL SUPPORT 259
- 6. ONLINE SERVICES 260
- 7. LIMITED WARRANTY 260
- 8. LIABILITY 262
- 10. SUBSCRIPTION TERMS 264
- 11. TRIAL LICENCE 265
- 12. GENERAL 266
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